All Systems Operational
EU Environment Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
CMS/MC Operational
90 days ago
100.0 % uptime
Today
Kiosk Operational
90 days ago
100.0 % uptime
Today
Web Operational
90 days ago
100.0 % uptime
Today
Tablet Operational
90 days ago
100.0 % uptime
Today
POS Bridge Operational
90 days ago
100.0 % uptime
Today
US Environment Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
99.94 % uptime
Today
CMS/MC Operational
90 days ago
100.0 % uptime
Today
Kiosk Operational
90 days ago
100.0 % uptime
Today
Web Operational
90 days ago
100.0 % uptime
Today
Tablet Operational
90 days ago
100.0 % uptime
Today
POS Bridge Operational
90 days ago
100.0 % uptime
Today
LAC Environment Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
CMS/MC Operational
90 days ago
100.0 % uptime
Today
Kiosk Operational
90 days ago
100.0 % uptime
Today
Web Operational
90 days ago
100.0 % uptime
Today
Tablet Operational
90 days ago
100.0 % uptime
Today
POS Bridge Operational
90 days ago
100.0 % uptime
Today
MENA Environment Operational
90 days ago
100.0 % uptime
Today
POS Brigde Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
CMS/MC Operational
90 days ago
100.0 % uptime
Today
Web Operational
90 days ago
100.0 % uptime
Today
Kiosk Operational
90 days ago
100.0 % uptime
Today
Tablet Operational
90 days ago
100.0 % uptime
Today
APAC1 Environment Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
CMS/MC Operational
90 days ago
100.0 % uptime
Today
Kiosk Operational
90 days ago
100.0 % uptime
Today
Web Operational
90 days ago
100.0 % uptime
Today
Tablet Operational
90 days ago
100.0 % uptime
Today
POS Brigde Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Pre-Platform Improvements Jul 31, 2024 07:30-11:30 CEST
Due to the large structural improvements associated with this release, we need to undergo some maintenance. During this maintenance users might experience some slowness in response times of the system. We are obviously devoting ourselves to minimize the impact as much as possible.

The solution will still be available but customers may experience some slowness in the platform with some orders potentially affected for our 24x7 and West coast customers.

Posted on Jul 23, 2024 - 15:18 CEST
Past Incidents
Jul 27, 2024
Resolved - The issue has been resolved, orders are now correctly flowing through the system.
Jul 27, 00:48 CEST
Monitoring - Performance of the MENU Link integration is back to normal. We are monitoring to make sure the service is fully operational.
Jul 26, 21:28 CEST
Investigating - Some orders are failing to inject through our 3P ordering channel (MENU Link) - All customers affected.

In some cases, stores may be turned down in the merchant portal due to number of errors.

Our team is investigating the issue as P1

Jul 26, 19:34 CEST
Jul 26, 2024
Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.